Terms of Sale
Last updated : October 6, 2026
These terms of sale govern ScalyX subscriptions, sold by ScalyX (company being incorporated, contact: [email protected]) to professional customers (the “Customer”). They complement the Terms of Use. Any order implies acceptance; the Customer’s own terms of purchase do not apply.
1. Offer
Software offer (“Your phones, our software”): access to ScalyX for the phones the Customer connects itself through the ScalyX app on its computer. The phones, the computer, their internet connection and the social media accounts are not provided. Included: the whole team, the Xylacs assistant and the included AI, automatic statistics, Telegram and email alerts.
Rental offer (“Our phones, our software”): iPhones hosted by ScalyX, each with its own 4G line (plan, number, IP address), made available to the Customer together with access to ScalyX as described for the Software offer. The Customer may connect as many social media accounts as it wishes to each phone.
2. Price
Software offer: 149 € excluding VAT per connected phone per month, plus VAT at the applicable rate (reverse charge for EU business customers with a valid VAT number). The number of phones is chosen when subscribing and can be changed at any time from Settings → Subscription; the change is applied pro rata over the current period. Prices may change: any increase is notified at least 30 days in advance and applies from the next period, the Customer being free to cancel before then.
3. Phone rental
Price: 449 € excluding VAT per phone per month, plus VAT, ScalyX software included. No deposit, no free trial.
Reservation and availability: phones are made available as stock allows. The Customer reserves them from Settings → Subscription, without payment; ScalyX gets in touch when the phones are ready, and the first month is invoiced on the day they are made available. Indicative lead times are not guaranteed.
Equipment: the phones remain the property of ScalyX, which keeps them running and replaces a faulty phone at its own cost. They are used only through ScalyX, in accordance with the Terms of Use.
Term: no commitment, monthly renewal; cancellation takes effect at the end of the paid period. The number of rented phones can be reduced in the same way.
End of rental: each returned phone is fully erased (accounts, media, data); the Customer retrieves its content beforehand. ScalyX keeps no copy of the phone’s data.
Accounts: the Customer remains responsible for the accounts it connects and for their credentials; the decisions of social networks (restrictions, suspensions) give rise to no refund.
4. Free trial
Software offer: a new agency benefits from a 3-day free trial. A payment method is requested at the start, but nothing is charged during the trial. Without cancellation before it ends, the subscription starts automatically. One trial per agency.
5. Payment and invoices
Payment is made in advance, monthly, by card (or Apple Pay, Link) via Stripe, the payment provider; ScalyX never sees card numbers. An invoice in the agency’s name is issued for each payment and can be downloaded from Settings → Subscription. In case of payment failure, Stripe retries for a few days; if still unpaid, ScalyX may suspend access after notice until payment. Late payment penalties: three times the legal interest rate, plus a fixed €40 recovery fee (French Commercial Code, art. L441-10).
6. Term and cancellation
The subscription has no commitment: it renews every month until cancelled. The Customer cancels in one click from Settings → Subscription; cancellation takes effect at the end of the paid period, without refund of the current period. ScalyX may end a subscription with 30 days’ notice, or immediately in case of serious breach of the Terms of Use.
7. No right of withdrawal
ScalyX is sold only to professionals for their business: the 14-day right of withdrawal of the French Consumer Code does not apply. The free trial lets the Customer test the service before paying.
8. Service and support
The service is provided as described in the Terms of Use (best-efforts obligation). Support answers by email at [email protected], on working days.
9. Liability
ScalyX’s total liability is limited to the amounts paid by the Customer over the twelve months preceding the event. Decisions of social networks (restrictions, suspensions of accounts) do not give rise to any refund or compensation.
10. Law and disputes
French law applies. Failing an amicable solution, the courts within the jurisdiction of ScalyX’s registered office have exclusive jurisdiction. Contact: [email protected]